Vouchd · private beta

Scan it before you buy it.

One-second product verdicts from real owners — and every failure delivered straight to the maker, so the next one gets better. Enter the invite password to look around.

vouchd.it · make the next one better
Now in private beta · vouchd.it

Scan it before you buy it.

Point your phone at the barcode. One second later: active recalls, and how the product is actually holding up for the people who own it.

No stars. Ever. Every number carries its denominator.
Every failure reaches the maker. That's how the next one gets better.

checked in 0.9s
Fjell 24L Daypack
Fjell Outdoor
No active recalls
V-Score™ · 89of 100
# 27 owners · ~14 months tracked
Would buy again · 25 of 27
I own itJust checking
⚠ ACTIVE RECALL
Nuvia Pro 900 Blender
Blade housing — CPSC · Mar 2026.
12 of 29 owners report the same fault by month 9.
The heart of it

Something broke? Tell the people who made it.

Everyone has the month-14 story. On Vouchd it doesn't vanish into a review site — it lands on the manufacturer's desk, with receipts.

Ever had something break — and nowhere real to say it?

Report the failure the moment it happens. Your months of ownership travel with it, so it reads as evidence, not a rant.

Ever known exactly how they should improve it?

“Move the button. Seal the seam.” Say it once — it reaches the maker as feedback they can build, even brands that aren't on Vouchd yet.

The language

Anatomy of a verdict.

Four lines, no adjectives. Every number is a count of something that happened — and it never travels without its denominator.

Fjell 24L Daypack
Fjell Outdoor · checked 12 Jul 2026
1 No active recalls
2V-Score™ · 89 of 100
3# 27 owners · ~14 months tracked
4 Would buy again · 25 of 27
1

Recalls, live at scan time

EU Safety Gate and CPSC, queried the moment you scan — even for products nobody here owns yet.

2

One track, one number — the V-Score™

Every owner answer is a marker on the same poor→best track: owner verdicts 85 · still going 89 · would buy again 93. Still going is survival, not sentiment — survivors at 1 year ÷ owners whose first year is on record, so a unit sold or gifted before the horizon counts neither way. The V-Score is the markers' plain mean: (85+89+93) ÷ 3 = 89.

3

The denominator never leaves

27 owners, ~14 months tracked. A percentage without its base is how you end up back at Amazon. Under five owners the numbers speak in words: “2 of 3 still going.”

4

Counted verdicts, not day-one feelings

“Would buy again” is asked of tracked owners months in — never strangers on delivery day.

ⓘ  How we count — the full methodology

The number

The V-Score™.

Every question owners answer becomes a marker on one poor→best track. The V-Score is their plain average — no secret weighting, ever. An aspect needs 3 answers to appear, and wears “early” under 5.

0 V-Score™ · of 100 = (62 + 78 + 89) ÷ 3 — the math is on the track
0 · poorbest · 100
owner verdicts 62 · 24 would buy again 78 · 21 of 27 still going 89 · 24 of 27 at 1 yr → V-Score 76 = (62+78+89) ÷ 3
The record

“Still going” doesn't stop at one year.

The same survival arithmetic runs at 1, 2, 3 and 5 years — because “lasts” means something different at five years than at one, and a product's record grows as its owners do.

Fjell Basecamp Tent
Fjell Outdoor · survival record, as owners report
1 yr 92 61 of 66
2 yr 85 47 of 55
3 yr 74 29 of 39
5 yr 3 of 4 still going
1

Every horizon it's earned

A unit sold at month 30 IS a 2-year survivor — it simply isn't counted at 3. A horizon prints once 3 owners' fates are on record there; under 5 it speaks in words, not percent — that's the “3 of 4” above, not “75%.”

2

An accident isn't a failure

Dropped, crushed, run over — that's something that happened to a unit, not a unit failing on its own. It leaves the record clean, and never counts against the maker.

3

Two clocks: durability and reliability

Durability keeps running through a repair — only a death stops it. Reliability stops at the first breakdown, repair included. EN 45552 draws the same line; so do we.

4

Reuse counts as evidence

Bought refurbished, or handed down — those owners are still on the record. A second life is a durability compliment, not a gap in one.

every horizon carries its base and its walls, same as the V-Score above — see the full arithmetic at /numbers.

The wedge

No stars. Ever.

Star averages are written on day one, by strangers, and everything lands between 4.2 and 4.7. The review that matters is written at month 14 — so that's the only kind we count.

4.6★
12,438 ratings · averaged strangers, mostly day one · indistinguishable from every other product you're comparing it with
V-Score™ 89
27 counted owners · ~14 months in · every marker auditable — tap the number, see the people
The engine

It remembers, so you don't have to.

There is no review-writing chore in Vouchd. You check things you were going to buy anyway — everything else follows from that.

Day 0 · the shelf

Check it

Scan the barcode. Verdict in a second. Walk away or buy — either way you're covered.

Day 0 · automatic

It's in your history

Every check lands in your list. Nothing to file, nothing to remember.

Day 3 · three taps

“I own it”

Bought it? Promote it from your history. Its story starts — silently. No “how excited are you?”

Months 1–13

…nothing

No prompts. No diary. Maybe one “still going?” tap a year. That's the point.

Month 14

Something happened

The zipper died. You say so — and it lands on the maker's desk with 14 months of receipts behind it.

✋ Same here ×41

Recalled three weeks before you almost bought it.

Recalls don't make the evening news. Vouchd checks the official registers at the moment you scan — the free recall check works even without an account.

Run a free recall check
The catch — there isn't one, here's the model

Who pays for this?

Shoppers: free.

The check, your history, recall alerts — free. This only works if everyone checks.

Makers pay.

Brands subscribe to the dashboard that shows what's failing and what to fix. That's the whole business.

What money can't do.

No ads. No affiliate links. A paid claim can never bury a fault report or touch a number.

Proof of change

Track the score through time — and through every change.

One line, everyone counted: the V-Score as owner answers accumulated — today's rules, replayed through time. Old stock keeps selling after a change, so the line climbs as new units earn their answers. The maker's mark shows when — the line shows whether. No resets, no hiding, ever.

Fjell Alta Anorak · Fjell Outdoor · the jacket from the story above ↑ · worked example
best poor 2025 · the 5th owner unlocks the score today tap or hover any number — every score carries its audit 62 56 0
new suppliermaker's mark · 18 Aug 2025
v2 — zipper redesignedmaker's mark · 12 Mar 2026
On shelves now — since v2 · 11 owners · 4 months in · V-Score 90
0 zipper failures so far — v1's died near month 8. We'll say “fixed” when the data can.
owner verdicts 94 · 9 owners would buy again 86% · 6 of 7 still going · too early — counts from month 12 → V-Score 90 = (94+86) ÷ 2
every earlier era stays on the line — tap 62 or 56 up there for its audit. two marks or two hundred: one line, one card.
One line, everyone counted — so changes slide or climb gradually while old stock sells through. The standing card audits only what's on shelves now; every past era keeps its record on the line, one tap away.
Makers: mark the change — a redesign, a new supplier, a recipe tweak — and watch the record respond, owner by owner. It cuts both ways: a downgrade shows as plainly as a fix. Claim your brand →
a mark can't touch a number. it can only draw a line.
Built to the standard

We hold no certification. We publish the evidence the new laws will ask for.

Nobody can be “EU compliant” for a law that isn't in force yet, so we won't say it. What's true today: the method above was already built to the concepts those laws measure by.

Durability, EN 45552-mapped

Every horizon in the survival record maps onto EN 45552's own concepts — durability, reliability, limiting state, external damage — one for one, in public.

Reviews, verified owners only

Every counted answer needs a real owning journey behind it — the check the UCPD's Annex I, point 23b, asks brands to run before calling reviews genuine.

A methodology anyone can recompute

Versioned, dated, public. If a number can't survive being recomputed by a stranger, we don't print it. Read it →

Censoring, disclosed honestly

An accident isn't a failure. An owner who sells or moves on is marked unknown, never quietly counted as fine. A low score is an observation, not an allegation of illegality.

For makers: the EU's right-to-repair rules apply from 31 Jul 2026; EmpCo — the law requiring any durability claim to be backed by evidence — follows on 27 Sept 2026. The laws are starting to demand exactly the evidence we've been collecting since day one.

Outside the EU: the method doesn't change at a border — a disclosed methodology and a counted observation read the same under FTC substantiation rules as under EmpCo.

For makers — the channel reviews never gave you

Engineering tickets, not reviews.

Your owners are already reporting here — part, cause, and months of ownership attached, queuing for you even before you claim. Forty-one owners, same hinge, same month: that lands as one structured engineering ticket, not forty-one angry stars. Acknowledge it and buyers see a maker who listens; fix it and the score line above proves it, publicly.

Claim your brand
Survival · Fjell 24L Daypack · 27 tracked owners
still going · 24 of 27
month 0month 24
Hinge crack — 41 owners, same fault · acknowledged by maker

Next time, check first.

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